Site Icon
The Site Icon feature was removed from Jetpack when this functionality was added to the core WordPress software with WordPress 4.3. You can read more about the feature here.
View ArticleErrors
We hope your experience with Jetpack is free of any issues, but should you happen to encounter problems along the way, the following support documents may help: Fixing Jetpack connection issues What...
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Privacy
We are fully committed to the privacy and security of our customers and their personal data. How Jetpack Use Your Data Managing Your Email Preferences GDPR Compliance Additional Resources How Jetpack...
View ArticleDefault Features
After you activate and connect Jetpack, our most popular features are enabled by default: Beautiful Math — Use the LaTeX markup language for writing complex mathematical equations, formulas, and more....
View ArticleModule Overrides
Jetpack has A LOT of functionality which is divided into modules. By default, modules are controlled by the Jetpack user interface (UI). When a module is forced on or off, the toggle in the Jetpack...
View ArticlePrivacy Policy Helper
If you are constructing a custom privacy policy for your WordPress-powered site that is running the Jetpack plugin, you can include the following feature-specific privacy information to better explain...
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Installing VaultPress and Akismet
When you purchase a Jetpack plan, the VaultPress and Akismet plugins should automatically be installed and set up for you as part of the connection process. When this doesn’t work correctly, one or...
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Security Scanning
Jetpack Premium and Professional plans include daily, automated security scanning and one-click threat resolution. On this page, you’ll learn about some of the more common threats that we look for and...
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Manually Restore a Backup
The manual restore process allows you to use Jetpack’s backups to restore your WordPress site to any host on any server anywhere. Have you tried an automatic restore? Jetpack makes restoring your site...
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Reconnecting and Reinstalling Jetpack
Sometimes the simplest solution is the one that works, and “turn it off and on again” is no exception. Disconnecting and reconnecting Jetpack will often clear connection problems and help with errors...
View ArticleWooCommerce Services and Jetpack
WooCommerce Services uses your Jetpack connection to help get your WooCommerce store “ready to sell” as quick as possible, by taking care of in-cart shipping rates, tax calculation, payment processing,...
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Transfer Your Jetpack Connection or Plan to Another User
You can transfer ownership of your Jetpack connection and/or your Jetpack Plan to any other connected admin user on your site. Site owners are users who have connected Jetpack to WordPress.com. Plan...
View ArticleReader
The WordPress.com Reader brings together all WordPress.com sites – those hosted at WordPress.com and those connected through Jetpack – in one central location. The WordPress.com Reader is a feed...
View ArticleFlickr Widget
Jetpack’s Flickr widget allows you to display photos from your Flickr photostream to any widget area on your site. To add the widget, go to Appearance → Widgets and drag the Flickr (Jetpack) widget...
View ArticleAsset CDN
Our asset CDN is a site acceleration service. That means that we host static assets like JavaScript and CSS shipped with WordPress Core and Jetpack from our servers, alleviating the load on your...
View ArticleServer Requirements
Generally, Jetpack works with any server that meets the requirements for WordPress itself, but there is some specific functionality that is used more in Jetpack than WordPress itself. XML: The Jetpack...
View ArticleSecuring Your Site After A Hack
This guide explains exactly what to do when our scanner has recently turned up security threats on your site or if you suspect your site has been hacked. Review WordPress Security Best Practices If...
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Site Accelerator
Jetpack’s Site Accelerator helps your pages load faster by allowing Jetpack to optimize your images and serve your images and static files (like CSS and JavaScript) from our global network of servers....
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Simple Payments Block
The Simple Payments block lets you add a payment button to any post or page, and immediately start taking PayPal payments for physical products, digital goods, or donations. The new WordPress Block...
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Form Block
The Form block lets you add a form to your post or page. The new WordPress Block Editor will be available to you as soon as WordPress 5.0 is released. If you’d like to try the editor today, you can...
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