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Troubleshooting Jetpack Restores
Please try the recommendations below if you’re having trouble restoring a site using Jetpack. Confirm Your Site Has a WordPress Installation A WordPress installation must be present on the site you...
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Search via the Jetpack plugin
Looking for more information about Search included with the Jetpack Search plugin? See our support article about the Jetpack Search Plugin. Search via the Jetpack plugin provides an incredibly...
View ArticleInstalling Jetpack Plugins
Are you ready to blast off with Jetpack? Great! This page will explain how to get started and install the plugin(s) of your choice. Let’s get started To access more detailed instructions, please...
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Import Subscribers
Our subscriber importer is a quick way to import your email subscribers from another platform. This guide will show you how to import a CSV file of your subscribers so that they’ll be notified each...
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Promote a Post
Attract high-quality traffic to your site using Promoted Posts. Using this service, you can advertise a post or page on some of the millions of pages across WordPress.com and Tumblr from just $5 per...
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Getting Started with Jetpack VideoPress via the Jetpack VideoPress Plugin
Looking for more information about Jetpack VideoPress included with the Jetpack plugin? See our article about Jetpack VideoPress. Jetpack VideoPress is a new plugin that allows you to upload videos...
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The Jetpack VideoPress Dashboard
The Jetpack VideoPress dashboard is a new page that allows you to upload and manage your videos in one place. The Jetpack VideoPress Dashboard is available via the Jetpack VideoPress plugin. You can...
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Uploading Your Videos to Jetpack VideoPress via the Jetpack VideoPress Plugin
For more efficient video performance, videos hosted via Jetpack VideoPress use WordPress.com’s servers rather than your host’s server. There are a few ways to upload videos into Jetpack VideoPress:...
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Changing Your Jetpack VideoPress Thumbnail via the Jetpack VideoPress Plugin
Update Thumbnail Go to Jetpack → VideoPress Hover over the video that you want to update the thumbnail on. Click on Update Thumbnail. From there, you can select a frame from your video or upload your...
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Customizing Your Jetpack VideoPress Videos via the Jetpack VideoPress Plugin
Getting started with Video Settings through the VideoPress Dashboard. Once you’ve uploaded your video, you can hover over the video to see options like: Edit video details Update thumbnail Update...
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Jetpack Pro Dashboard: Dashboard
You can manage all of your client’s sites from a single location using the Jetpack Pro Dashboard. Manage backups, malware scans, Jetpack Monitor, plugin updates, and Jetpack licenses at-a-glance....
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Jetpack Pro Dashboard: Manage Sites
From the Jetpack Pro Dashboard, you can view a specific site’s Activity Log, backup history, scan history, manage Jetpack Search, manage the social media accounts connected to the site, view the...
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Jetpack Pro Dashboard: Issuing, Assigning, and Revoking Licenses
You can issue new licenses, assign licenses manually or automatically, and revoke licenses from the Jetpack Pro Dashboard. Issuing a License and Assigning It to a Site Automatically The steps below...
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Jetpack Pro Dashboard: Billing/Payment FAQs
Why was I billed for a license that I didn’t assign to a site? We bill for all licenses that have been issued from your Jetpack Pro Partner account, even if they haven’t been assigned to a site yet....
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Jetpack Pro Dashboard: Managing Plugins
You can manage plugins installed on all of your sites connected to the Jetpack Pro Dashboard. Click Plugins in the left side menu to access the plugin management features available in the Jetpack Pro...
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Activating Jetpack Boost via License Key
Jetpack Boost is a WordPress plugin that provides one-click optimizations that supercharge your WordPress site’s performance and improve web vital scores for better SEO. Jetpack Boost’s Automated...
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Activating Jetpack VideoPress via License Key
Jetpack VideoPress allows you to upload videos from your computer to be hosted on WordPress.com, rather than on your host’s servers. This allows your videos to be loaded more quickly on your website....
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Activating Jetpack Social via License Key
Jetpack Social makes it easy to share your site’s posts on several social media networks automatically when you publish a new post. Our Security and Complete plan users can also share content that has...
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Activating Jetpack Search via License Key
Jetpack Search is a powerful replacement for the search capability built into WordPress. Jetpack Search provides higher-quality results and an improved search experience. If you want information about...
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Activating Jetpack Protect & Jetpack Scan via License Key
Jetpack Protect is a free security plugin for WordPress that scans your site and warns you about vulnerabilities keeping your site one step ahead of security threats and malware. Jetpack Scan allows...
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