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Installing Jetpack

The easiest way to install Jetpack is via your site’s Dashboard. Please follow these instructions to install and connect Jetpack: Log in to your site’s Dashboard (e.g....

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Subscription migration tool

Now you can migrate your users who have subscribed to your WordPress.com site either by email or via the WordPress.com Reader to your Jetpack-connected self-hosted WordPress site. NOTE: Both the...

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Site Verification Tools

Various platforms allow website owners to have additional tools to help them use their sites. Among them are Google, Bing, and Pinterest. For example, Google’s webmaster tools will show you the total...

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Proofreading

Jetpack can check your spelling, grammar, and style using After the Deadline Proofreading technology. Proofreading in the Visual Editor Click  in the Visual Editor or  in the Text Editor toolbar to...

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Troubleshooting Publicize

If you are having trouble Publicizing your posts to your social networks, here are some troubleshooting tips that you can try before contacting us for help. Of course, please do contact us if you still...

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What’s The Deal with User Names?!?

Jetpack isn’t accepting my user name?! Why do I have so many? If you’re new to WordPress, some hosting companies will preinstall the Jetpack plugin for you. Jetpack is an add-on (a “Plugin” in...

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Custom Content Types

The Custom Content Types module adds custom post types (CPTs) to your site. These CPTs allow you to add content that doesn’t necessarily fit into a post, but isn’t right for a static page either. Since...

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Site Logo

The Site Logo feature allows you to add a logo to your Jetpack-powered site, and have it persist between theme switches. Any theme that supports it will display the logo in its own unique way,...

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Site Icon

The Site Icon module allows you to add an icon for your site. This icon will be used as a favicon and mobile icon for your site, and will persist between theme switches. A favicon is a small image that...

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Responsive Videos

Jetpack includes an option to add responsive video support to your theme, and thus make sure that all videos display just as nicely on mobile devices as they do on your largest display. One of the...

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Site Management

Site Management allows you to manage your self-hosted WordPress sites and your WordPress.com sites from a single dashboard on WordPress.com. In this support doc, you can find: How to enable Site...

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Security Features

Jetpack Protect allows you to protect yourself against traditional brute force attacks and distributed brute force attacks that use many servers against your site. In this support doc, you can find:...

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Disconnect Jetpack Sites

You can find step-by-step guides below that will help you remove a self-hosted WordPress site you had previously connected to your WordPress.com account thanks to the Jetpack plugin. Remove an old site...

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Multisite Protect

In a WordPress Multisite installation, you can log in to any account that exists on the network through any log in page on the network.  As a result, if you have Jetpack Protect active on some sites...

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Jetpack CLI

This feature is in the upcoming Jetpack version 3.6.  Try it out in Beta! In this article you’ll learn commands to utilize Jetpack CLI and configure your Jetpack options and modules. Jetpack CLI is a...

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Primary Users

When a Jetpack site is connected for the first time, the user making the connection is designated as the “Jetpack Primary User” of the site. In your My Jetpack settings, you’ll see a list of users...

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Social Media Icons

The Social Media Widget lets you easily add icons for the most popular social networks to your sidebar or other widget area. We’ve made it easy for you to add social media icons to your sidebar by...

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Cookies

What are cookies? Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to ‘remember’ you...

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My Jetpack

My Jetpack is the new dashboard interface where you can manage your site’s connection to WordPress.com. With Jetpack 3.6, we’ve added a new way for you to manage your site’s Jetpack connection to...

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No valid WordPress.com Connection

Our records show that this site does not have a valid connection to WordPress.com. Please reset your connection to fix this. To ensure secure communication between your site and WordPress.com, there is...

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